As a Field Engineer, you will provide hardware/software/structure cabling technical service and support, installation, configuration, and problem resolution in a PC/network/infrastructure environment. You will complete proper inventory and asset recording processes prior to and during delivery and complete appropriate paperwork as required for customer acceptance. On a daily basis you will travel to customer locations within a region, so a flexible work schedule is a must.
The Field Services Engineer is primarily responsible for:
• Install, configure and support new hardware and software infrastructure.
• Ensure that hardware and software systems are maintained.
• Provide technical support to users with very different levels of IT knowledge and competence.
• Act as the liaison between infrastructure team and the customer
• Travel to customer locations and possess a flexible work schedule, this will require overnight stays.
• Will be responsible for operating company vehicle.
• Other duties as assigned.
