Responsibilities
•Manage high severity incidents and high customer impact incidents focusing on fast recovery
•Champions production resilience and availability, focusing on superior client experience, by working with the operation team and technology development teams
•Drive the implementation of Site Reliability Engineer (SRE) and Chaos Engineering design for all strategic systems
•Drive effective communication between business and technology with regards to production service reliability and performance
•Drive continuous improvements in processes or systems leveraging Site Reliability Engineering methods
•Respond to, evaluate and analyse production incidents to minimise their impact as well as devise innovative solutions to prevent them in the future
•Improve the reliability and availability of systems by gathering hard data, designing systems for increased service reliability and performance
•Provide expert advice and training to our engineers as to which technology solutions and advanced reliability techniques to use on each situation
Requirements
•Experience driving major production incidents and organise incident retrospective meetings
•Experience with Core Java 8, Cloud Foundry and non-relational databases, and Linux, Unix systems
•Experience with high availability, high-scale, and performant systems
•Experience with python and Unix scripting
