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Jobs in Singapore   »   Jobs in Singapore   »   Engineering Job   »   Assistant Vice President, Senior Infrastructure Engineer - Network (JRI-3724)
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Assistant Vice President, Senior Infrastructure Engineer - Network (JRI-3724)

The Japan Research Institute, Limited

The Japan Research Institute, Limited company logo

Job Responsibilities

  • Simulate users’ problems to explore solutions to resolve network and connectivity related problems.
  • Conduct root cause analysis to explore possible solutions.
  • Create temporary solutions until permanent solutions can be developed to resolve infrastructure-related incidents.
  • Recommend system modifications to address issues.
  • Oversee updates on issues to ensure resolution and maintain an up-to-date system inventory.
  • Guide and train teams to resolve infrastructure-related incidents.
  • Lead infrastructure network operations project planning and requirements phases.
  • Contribute to the design and implementation of infrastructure replacement plans.
  • Manage the implementation of agreed infrastructure changes and maintenance routines.
  • Manage network operations activities and installation of network systems according to design specifications.
  • Align network operations with agreed service level agreements.
  • Manage the development of service-level objectives and targets.
  • Monitor service-level objectives to ensure that requirements are met or exceeded.
  • Develop client satisfaction metrics and service procedures.
  • Propose recommendations to improve performance and client satisfaction.
  • Pilot new tools, technologies, and/or processes to enhance the performance of infrastructure systems.
  • Manage infrastructure network testing and implementation.
  • Address all vulnerabilities identified and ensure the solutions are implemented in accordance with company policies.
  • Gather performance and data usage statistics for capacity planning and reporting.
  • Perform ongoing tuning and optimization of infrastructure network hardware and software components such as updates and upgrades.
  • Manage and troubleshoot SDWAN infrastructure.

Job Requirements

  • Diploma or bachelor’s degree in information technology, Information Systems, Computer Science, Business IT or its equivalent
  • CCNP, NSE, CCSA certified.
  • Cloud knowledge and certified will be advantage.
  • Knowledge and experience in using network management systems, i.e SolarWinds, WLC, FortiAnalyzer and FortiManager.
  • Knowledge of cloud-based network technologies and architecture such as Azure.
  • Excellent communication, interpersonal and presentation skills.
  • Able and willing to work after office hours and on weekends as and when needed.
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