The Network Operations Engineer is a network hardware and circuit support engineer for all levels of the network. This position requires the ability to work independently with a high level of accuracy and attention to detail.
Responsibilities:
● Support for global production and corporate network including edge, backbone, datacenter, POP, and content delivery network (CDN) infrastructure.
● Day-to-day activities involve working on multiple vendor TOR switches (Cisco Nexus, Arista & Juniper), optical backhaul, and backbone & edge routers in dozens of POP locations around the world.
● Assisting with traffic concerns and any other queries raised by ISP/Partners.
● Managing switches for any incidents such as input errors, CRC, RMA etc.
● Working directly with ISP/Vendors on fixing any issues related to the network.
● Creating technical documentation, workflows, root cause analysis.
Qualifications Experience and Skills required:
● 5+ years' of relevant work experience
● Experience in fiber-optic technology including cable types, connector types, optic types, patch panels, and optical transport technologies.
● Extensive knowledge of routing protocols, especially BGP.
● Experience with Content Delivery Networks and Internet Peering strategies.
● Good communication skills- you should be able to work with service providers and colocation facilities around the world.
Skills Preferred but not required:
● Experience working in a multi-vendor network environment.
● Network certifications such as CCNP or JNCIP and higher.
● Scripting with python, bash. Understanding of automation, devops, and able to work with developers in improving tools and workflows.
