Job Purpose:
As a Sales Coordinator, your primary role is to support our sales team to achieve targets and deliver outstanding customer service. You will be responsible for coordinating sales activities, managing inquiries, and ensuring smooth order processing. By maintaining effective communication with both internal teams and external customers, you will contribute to the overall efficiency and success of the sales operations.
Responsibilities:
- Collaborate with various departments to streamline order processing and handle administrative tasks efficiently.
- Process all orders meticulously, ensuring accuracy and promptness in execution.
- Maintain accurate records of sales transactions and customer interactions in the ERP system.
- Prioritize customer satisfaction by promptly managing inquiries, resolving issues, and ensuring order fulfilment meets or exceeds expectations in a professional manner.
Requirements:
- Minimum Diploma in any discipline with at least 2 years of fulfilment experience in a sales support or coordination role, preferably in the similar industry.
- Strong organizational and multitasking skills with the ability to prioritize tasks effectively.
- Excellent communication and interpersonal skills.
- Detail-oriented, resourceful and ability to work independently.
- Proactive attitude with a commitment to providing exceptional customer service.
