US MNC. Consumer Goods Industry.
- Extensive experience in managing large change initiatives. Preferably in IT domain. Focus on CRM MS dynamic and ERP credit domain would be of added advantage.
- Develop program assessment protocols for evaluation and improvement.
- Led multifunction team, interacted with various business functions (Sales/CBM/P&S/Services) and vendors or internal IT to align the outcomes and goals of the program.
- Experience on translating business requirements into tasks for the program
- Work closely with project sponsor, cross-functional teams, to develop the scope, deliverables, required resources, work plan, budget, and timing for new initiatives in AP.
- Manage program and project teams for optimal return on investment, and coordinate and delegate cross-project initiatives.
- Identify key Change request requirements for cross-functional teams.
- Develop and manage budget for projects and be accountable for delivering against established business goals/objectives.
- Work with other program managers to identify risks and opportunities across multiple projects within the organization.
- Analyze, evaluate, and overcome program risks, and produce program reports for managers and stakeholders
- Worked with WW Global Sales Operation head and COE team to provide regular updates and risks of the program and on transformation status.
- Process Engineering and Project Mgmt within the Sales Ops Transformation Program to increase sales, customer and Partner experience and satisfaction.
- Communicates strategic process decisions and plans, program status, and issues and workarounds to achieve alignment with the top level of the business, function, or region.
- Collaborate Across Teams: Within operational teams and business stakeholders to gather business requirements, supporting the design of new or improved processes of significant complexity, and understand business/customer impact. Ensure alignment and effective execution of MoC and tool deployment. Coordinate with stakeholders to gather insights, content assets, and feedback for campaign optimization.
- Impacts function and leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives.
- Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors.
Requirements:
- Bachelor's Degree/Advanced University Degree preferred.
- Typically 10+ years of related experience in IT/business operations.
- Typically 5+ years of project management experience.
- Demonstrable relevant industry knowledge and applied IT experience in the field of Sales Operations and Services
- Minimum 10 years of working experience
- Project management certifications like PMP, PRINCE2 or AGILE/Scrum is a plus.
- Excellent customer-oriented attitude
- Strong organizational, communication (written and verbal) and administrative skills
- Strong Business acumen coupled with the capability of analysing financial statements and strong P&L management.
- Requires BS/BA degree in technical related, management and/or financial discipline.
- Advanced knowledge and subject matter expertise for operational processes from Lead to Order, Order to Cash and customer/partner/Sales requirements.
- Advanced understanding of core businesses Sales and revenue cycle.
- Delivered at least a large multi-year transformation program.
Please contact Terence at +65 9645 4048 your resume directly for fast respond.
Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO.
By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.
PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang
