Job Descriptions
- To be responsible for day-to-day management of all aspects of customer service.
- Attend to general inbound enquiries, requests and feedbacks received via phone and e-mails.
- Work well with overseas relocation team to ensure exceptionally high standard of service is being delivered.
Job Requirements
- Minimum Diploma/Degree, preferably with discipline in Logistics or Supply Chain Management.
- Preferably having 2 to 3 years and above in sales experience in removal services and/or logistics.
- Candidate must have prior “hunter” sales experience.
- Candidate must have an excellent sales track record, strong communication and negotiation skills.
- Candidate must have a pleasant demeanour and a positive attitude.
- Able to work with all levels of people with diverse cultures/backgrounds.
- Possess an outgoing and affable personality.
- A team player.
- Japanese language proficiency is required, as this position requires handling Japanese-speaking clients.
Benefits
- AWS: Yes
- Insurance
- Medical Reimbursement ― Dental and Specialist claims for staff, capped at S$200 and S$500 respectively per fiscal year
- Annual Leave: 14 days starting and max 21 days
- Annual increment for staff
- Business Transport Expenses will be reimbursed
Working hours
- Work Days: Mondays to Fridays and alternate Saturdays
- Work Hours: 8:30am to 5:30pm (Mondays to Fridays) and 8:30am to 12:30pm (Saturday, Alternate)
