Equinix is the world’s digital infrastructure company, operating 200+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.
We are a fast-growing global company with 70+ consecutive quarters of growth. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of nearly 10,000 companies, including 1,800+ networks and 2,900+ cloud and IT service providers in over 26 countries spanning five continents.
Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best in class service to our data center customers. We embrace diversity in thought and contribution and are committed to providing an equitable work environment. that is foundational to our core values as a company and is vital to our success.
Job Summary
Leads repairs, corrective maintenance, and complex installations. Guides others in resolving incidents, and recommends new procedures to resolve faults.
Responsibilities
Facility / Infrastructure Maintenance
- Performs specialized preventative and corrective maintenance on-site
- Monitors the Building Monitoring System (BMS) and resolves alarms for specialized issues requiring considerable judgement and implications to resolve; follows guidelines on standard procedures and recommends sound solutions
- Operates and maintains plumbing, fire suppression, and life-safety systems
- Implements energy efficiency measures
- Assists on coordinating critical infrastructures
Vendor Support
- Coordinates and directs vendors on skilled tasks to ensure that maintenance activities are carried out per standards and requirements
- Assists with the creation and submission of scripts for maintenance
- Tracks and implements the work approval process for service providers for critical maintenance (including briefing at the start of work, control of work during the day workday/shift, final review of the work carried out)
- In cooperation with the vendors, changes/updates technical files for plants and equipment ensuring files and builds are up-to-date
Site Administration & Incident Support
- Performs specialized site logs and data gathering for issuing of permits, such as Maintenance Operation Protocol (MOPs) and scripts
- Identifies Single Points of Failure (SPOFs) and recommends solutions
- Responds to all on-site incidents, including failures, significant problems and delays
- Performs Root Cause Analysis (RCA) resolves issues
- Supports the on-site staff during incidents
- Demonstrates and supports processes and procedures are followed and adhered to
Work Orders & Additional Projects
- Completes skilled work requests and circuit installations
- Performs sophisticated troubleshooting and maintenance of office equipment (if necessary); supports auxiliary equipment and machines with problem solving and repairs to avoid/minimize downtime
- Makes moderate changes to mechanical, electrical and specialized systems, as directed
- Carries out more complex infrastructure projects
- Supports life cycle maintenance/end of life infrastructure projects and critical replacements
- May recommend infrastructure projects
Collaboration
- Collaborates with others to resolve difficult facility incidents
- Effectively collaborates within the department; may mentor team members on skilled maintenance activities
- Informs stakeholders of inventory needs to maintain optimal stock levels of critical parts and equipment, may support in coordinating processes for maintaining inventory
- Acts as a mentor to others in resolving incidents
Qualifications
- 5+ years experience in M&E or Facilities Engineering in a critical environment preferred
- Background in Electrical or Controls Engineering preferred
Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.
