Kotuwa is awarded by Bib Gourmand from Michelin. We are seeking for a Restaurant Captain to join our big family. With an emphasis on a lively, modern and casual vibe that focuses on Sri Lankan cuisine.
Job Description
- Support Restaurant Manager / Assistant Manager in administering all facets of service operations.
- Fully understand the concept of the restaurant and being able to act as a guardian in terms of service provided, food and beverages served and the guidance of the team.
- Have the knowledge and understanding to explain and perform upselling all items offered by the department assigned as well as offering alternatives.
- Ensure that the place of work and surrounding area is kept clean and organized at all times.
- Successfully perform opening and closing procedures established for the restaurant.
- Handle guest enquiries in a courteous and efficient manner and report guest complaints and feedback to supervisors.
- Report guest complaints immediately to the supervisors and ensuring follow up is performed with the guest.
- Being knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department.
- Maintain a good rapport and work relation with staff in within the restaurant.
- Projecting at all times a positive and motivated attitude and exercise self-control.
- Ad hoc duties as assigned by Superior.
Job Requirement
- GCE N / O Level onwards
- At least 2 years of relevant experience in Front of House (FOH) in F&B Industry.
- Preferably with working in the casual restaurant
- Able to multitask and work efficiently under pressure
- Good communication and customer service skills
- Having a Food & Hygiene certificate will be an added advantage.
Staff Benefits
- Basic Salary + Birthday Leave + Employee Discount within the UC Brand
- Staff meals will be provided
- Comprehensive Medical & Dental Insurance Coverage
- 5 days work week (Work-Life Balance) + Good Career Progression
