1. Operational Support:Assist in daily restaurant operations including opening and closing procedures, ensuring smooth service delivery, and maintaining high standards of cleanliness and hygiene.
Learn and implement inventory management practices, ensuring optimal stock levels and minimizing wastage.
- Customer Service Excellence:Interact with customers to ensure their needs are met promptly and effectively.
Address customer feedback and resolve any issues to maintain customer satisfaction.
- Training and Development:Participate in training programs focused on food preparation, menu knowledge, beverage service, and customer service skills.
Shadow experienced staff members to learn best practices and operational procedures.
- Financial Management:Assist in monitoring and controlling costs related to food, beverage, and labor.
Learn how to analyze financial reports and contribute to budget planning.
- Quality Assurance:Ensure food and beverage quality meets company standards and regulatory requirements.
Implement food safety and hygiene practices to maintain a clean and safe environment.
- Team Collaboration:Work closely with kitchen staff, servers, bartenders, and other team members to coordinate operations smoothly.
Foster a positive and collaborative work environment.
Requirements
- Bachelor’s degree in Hospitality Management, Food Service Management, or a related field preferred (or equivalent experience).
- Strong passion for the food and beverage industry with a desire to develop a career in restaurant management.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced environment and under pressure.
- Willingness to learn and adapt to new challenges.
