Job Description
Operational
- Manage daily operations and events.
- Monitors equipment and inventory levels and takes appropriate action.
- Handle ordering and inventory control.
- Handle guest complaints, enquiries and feedbacks.
- Establish good rapport with guests, maintain good customer relations, and handle guest feedback promptly and efficiently.
Training / People
- Training and supervising the junior team members achieve guest satisfaction, operations efficiency and productivity
- Conducts briefing in the absence of the managers as required to communicate effectively to the F&B team to ensure that they are kept current on pertinent hotel information and activities
Financial & Administration
- Prepare reports as required by management.
- Comply to workplace safety and health regulations and ensure that all stalls are trained in WSH practices.
Job Requirements
- Experience in events is an added advantage
- START WORK 12AM
- Bar knowledge required
- Strong operational and leadership skills
- Good communication and interpersonal skills
