You are responsible for ensuring online grocery orders are processed accurately and delivered on-time. The job tasks include inventory management, maintaining pick, pack and delivery standards. You need to attend to order-related enquiries by customers. You are also required to supervise and train a team of Grocery Shoppers and Replenishers in ensuring the smooth running of daily operations and manpower rostering.
- Monitoring and ensuring Online grocery orders are processed accurately and delivered on time
- Maintaining SOPs for picking, packing, dispatching and delivery
- Attending to order-related enquiries by customers
- Responsible to ensure proper receiving and issuance of goods
- Perform record-keeping, stock movement control and assist in the return of damaged goods
- Ensure cleanliness and perform housekeeping of the store area
- Ensure safe practices and orderliness of the store area
- Other ad-hoc duties if needed
Requirements:
- Diploma/ GCE ‘A’ level/ Higher NITEC/ GCE ‘O’ level with minimum 2 years’ of retail or inventory management experience
- Candidates with no experience are welcome to apply
- Basic written and verbal communication skills in English
- Able to work independently in a fast-paced environment
- Hands-on, service-oriented, and meticulous team player with good leadership skills
- Proficient in Microsoft Office and familiar with smartphones
- Must be able to work 6-day work week, rotating shifts, weekends and public holidays
- Able to carry loads up to 20kg
