Responsibilities:
- Process customer orders in line with established procedures.
- Ensure timely and accurate delivery of orders.
- Handle post-sale issues, such as damaged goods and packaging.
- Independently determine suitable handling methods according to existing procedures.
- Communicate effectively with customers and internal teams to resolve issues.
Requirements
- 5 to 8 years of supply chain experience, especially customer order management.
- Proficient in using S4 HANA.
- Fluent in English communication.
- Strong proficiency in Excel.
- Knowledge of ATP (Available to Promise) logic.
- Understanding of EDI (Electronic Data Interchange).
Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)