This role is ideal for someone early in their career who is detail-oriented, enjoys building and maintaining databases, and is motivated to recruit and manage volunteers. If you are passionate about engaging with volunteers and supporting our mission to empower the stroke community, we encourage you to apply.
Key Responsibilities:
Volunteer Management:
- Develop and implement volunteer policies and processes.
- Create a Volunteer Management Framework and Volunteer Training Programs.
- Manage volunteer resources efficiently.
- Drive and liaise with all stakeholders (social service agencies, community, and corporate partners).
- Develop strategies and operational plans to raise awareness of volunteering opportunities within the Association.
- Review and evaluate the volunteer program to ensure its relevance and alignment with future needs.
- Serve as the primary communication link between the Association and its volunteers.
- Outreach and engage volunteers to support SNSA services, including hybrid programs and onsite/offsite befriending services.
Membership Management:
- Conduct strategic planning and resource allocation for membership drives in line with the organization's vision and mission.
- Evaluate and enhance membership policies and processes.
- Develop strategic community programs and partnerships to drive memberships.
- Build and maintain relationships with all members and volunteers.
- Identify gaps and opportunities for growth to better serve SNSA members and the community.
- Collaborate with relevant colleagues to identify and implement IT systems for membership or volunteer data analysis and impact management.
Job Requirements:
- A diploma or degree with at least 2 years of relevant working experience.
- Experience in community relations work, volunteer management, and membership.
- Strong interpersonal skills with a keen interest in building and maintaining databases and recruiting volunteers.
- Independent, self-motivated, and driven with initiative.
- Excellent written and verbal communication skills, with confidence in engaging with people.
- Proficient in basic computer applications, including Outlook, Word, Excel, and PowerPoint.
- Ability to multi-task and work independently with minimal supervision, while also respecting teamwork and dynamics
