Major Responsibilities:
• Plan, project manage, and implement network engineering projects.
• Install and configure DWDM, switches, routers, and firewalls within core and access networks.
• Proactively monitor core production network infrastructure and support systems to ensure continuous service delivery and optimal network performance.
• Propose operational improvements involving workflow to management.
Create and maintain detailed documentation of engineering requirements for proper operations.
• Ensure operational processes and procedures are ITSM compliant.
• Ensure the smooth running of internal workflows.
• Ensure correct execution of escalation procedures.
• Manage the lifecycle of existing network equipment, including capacity planning, improvement, preventive maintenance, network migration, and decommissioning of equipment.
• Follow proper change request processes to ensure high customer service uptime.
• Draft and prepare Incident Reports and Reports for Outages in a timely manner.
• Submit all reports, such as Monthly Reports, RFOs, and Incident Reports, in a timely manner.
• Provide full support to NOC & engineers.
• Ensure engineering meets all deliverables and SLA targets.
• Manage IP addresses (IPv4 & IPv6).
• Provide full support to the Product & Sales workgroup on all new network planning.
Requirements:
• Bachelor’s degree in computer science, Information Systems, or equivalent applicable experience.
• Minimum of 4+ years of working experience in a related field.
Strong analytical skills and a flair for dealing with technical and operational problems.
• Strong analytical and troubleshooting skills.
• Experience in an ISP environment is an advantage.
• Demonstrated ability to work independently and within teams.
• Ability to work outside regular working hours when necessary.
• Enthusiasm and drive to creatively evolve the network using unconventional methods.
• Formal IT qualification Cisco Certified Network Associate (CCNA) is a must. Candidates with CCNP/CCDP are highly preferred.
Purva Sholapurkar
EA Licence Number: 23C2060
Registration ID is R22109878
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