Job Description
The successful candidate will be part of a dynamic and fast paced environment that is responsible for digitalizing key business processes in Airline Operations – covering Cabin Crew, Pilots, Ops Control and Safety business units. The candidate will work on building and managing IT solutions across a spectrum of technologies – from mission critical systems to mobile apps - founded on an end-to-end process design, a data-driven, digital mindset and delivered using Agile Methodologies.
The successful candidate will join the Operations & Enterprise (Flight Management) department in SIA Information Technology Division. Key Responsibilities include:
- Engage business stakeholders to understand their requirements.
- Propose IT solutions that meet business objectives, digitalize key operational processes and drive digital ops.
- Build and manage IT solutions to transform airline operations in line with the Ops Digital Roadmap.
- Work with technology, business units and relevant functional managers to ensure that IT solutions are aligned to the digital Enterprise Architecture and IT Application roadmap.
- Manage the overall delivery of the product backlog based on Agile methodology. Track and improve product metrics and report to BU steering committees.
- Ensure prompt resolution of IT issues and minimize impact to airline operations.
- Monitor the technology roadmap for periodic upgrades and work with respective business users to implement changes required.
- Track and identify innovative applications and technologies for potential adoption by business.
- Any relevant ad-hoc duties.
- This is an individual contributor role.
Requirements
- Degree in Information Technology or related fields.
- Must be a Certified Scrum Master.
- Minimum 3 years of relevant experience with proven track record in IT project delivery and Vendor Management based on Agile methodologies.
- Proven problem-solving, communication and troubleshooting skills.
- Ability to work independently as well as collaboratively as part of a highly-skilled team.
- Prior experience in designing and / or building software products will be preferred.
