Job Description
- · Performing basic front desk duties like attending to walk in customers, answering email, text, phone or appointment booking inquiries in a professional manner and up to customer's satisfaction
- · Equipped with sales, customer service and skincare knowledge to educate customers on brand’s Products & Services
- · Communicate and work closely with therapists on skin analysis & consultation with customers to ensure maximum customer satisfaction
- · Follow up with clients about their skin conditions and treatment progress
- · Initiate and nurture steady relationships with all customers. Build rapport and establish good relationship with customers to ensure customer retention & loyalty.
- · Promote & up-sell products, services, and package to maximize sales opportunities where possible
- · Timely & accurate updates on reports
- · Support in checking and managing store product inventories and requisition
- · Perform counter duties such as POS system, cashiering, day-to-day store opening and closing procedures
- · Handle feedbacks
- · Maintain outlet's tidiness and cleanliness
- · All other reception and administrative duties as required including updating of staff leave & OT claims
Job Requirements:
- peaks conversational English and Mandarin, with competent writing skills
- · Well-groomed and presentable
- · Excellent organizational and multitasking skills
- · Good interpersonal skills and customer service attitude
- · Possess team spirit
- · Digitally proficient in both social media platforms and MS Office Application (Words/Excel/PowerPoint)
- · Training will be provided
Job Types:
- Full-time
- Permanent Salary: $2,500.00 - $2,800.00 per month + commission
- Benefits: • Monthly incentives & Staff discount
