- Open and maintain customer accounts
- Process customers’ orders and periodic follow up on orders with regular customers
- Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
- Collect customer information to identify and assess customers' needs in order to achieve satisfaction
- Build sustainable relationships of trust through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Keep records of customer interactions, process customer accounts and file documents
- Contribute to team effort by accomplishing related results as needed
Requirements
- Min Diploma / Degree in Chemistry / Chemical Process Technology / Applied Chemistry
- Preferably 1-2 years of working experience in sales administration, customer service, logistic or shipping department
Salary range: Up to $3.5K
Jurong
Interested candidates, please forward your resume to [email protected]
Recruit Express Pte Ltd (99C4599)
Consultant: Huang Jingsheng Kevyn (R1333338)
