Job Description:
- Perform troubleshooting for client platform related problems
- Support Windows OS, office softure, and other Desktop Related Software & Hardware Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated
- Liaise with support vendors for maintenance, support or issues resolution
- Monifor the agreed service leve, document & maistain the configuration of the systems Inzolue in
- client platform implementation/upgrade project
- Any adhoc duties assigned /required