- help in overseeing day-to-day operations to deliver a good service for our guests consistently
- overall control the quality of food, guest services, hygiene, cleanliness and tidiness to achieve total customer satisfaction.
- handle regular checks of all areas of the outlet to ensure cleanliness and tidiness at all times and the functionality of all facilities.
- treat all guests according to standards.
- be sure of proper festive decorations and food are displayed in order.
- help food and drink recommendations to guests.
- carry out administration duties include stock ordering, staff roster, billing, daily report and duty assignments
- settle personnel problems, hire new staff, and evaluate staff performance
- having a busy and fast-paced role with varied duties
- solving issues or complaints in a professional manner
- carru out briefing and updates to the staff
- Any other appropriate duties and responsibility as assigned by the Management
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