Description
General Sales Operations/Administration work focusing on sales analysis and reporting and includes:
- Selecting, managing, and training sales staff on sales related systems, databases, and associated processes.
- Order processing and customer support including advising customers of product shortages, expected delivery dates, price changes, and etc.
- Organizing sales seminars and workshops for customers
- Managing inventory of sales literature and brochures
- Conducting competitor research and maintaining a library of competitor information
- Preparing reports related to customer inquiries, sales trends, customer complaints, delivery/service problems, reasons for product returns, and etc.
Requirements
· Minimum Diploma or its equivalent.
· Minimum 3 years of professional relevant experience.
· Ability to work independently with general supervision.
· Ability to achieve operational targets within the job area with a direct impact on function / sub-function results.
· Ability to solve difficult but not complex problems.
· Ability to influence others within the job area through explanation of facts, policies, and practices.
