Company Description
We are providing end-to-end solutions to the most highly innovative Semiconductor Foundry.
Role Description
This is a full-time on-site role for a Customer Support Engineer located in Singapore. The Customer Support Engineer will be responsible for providing exceptional technical support for customers' inquiries and issues. They will work closely with customers to troubleshoot problems, provide solutions, and ensure the best possible customer experience.
Qualifications
- Experience in a technical customer support role and prefer in the Semiconductor industry
- Strong knowledge of software and hardware troubleshooting
- Excellent communication skills, both written and verbal, with the ability to explain technical concepts to non-technical users
- Experience using help desk software and CRM tools
- Demonstrated ability to manage multiple tasks and priorities in a fast-paced environment
- Computer Science or related field, or equivalent work experience preferred
- Customer service experience
- Ability to work independently and collaboratively as part of a team
- Open to fresh graduates and provide full training for Semiconductor troubleshooting
Job Details
- Salary up to SGD 3K + Overtime(If required)
- Working Area: East, Singapore
- Working hours: Mon-Fri( 8:30am- 5:30pm), Saturday(8:30am-12:00pm, Alternative Saturday Off)
