Position: Customer Service and Sales Executive (Operation Department)-5 working days(include weekend)
Job Description
- Provide overall support in operations, such as office/sales/inventories admin duties.
- Handle inbound inquiries and feedback to customers via phone, walk in, emails and social media platform.
- Assist and coordinate in online events, on-site training/exhibitions, etc.
- Preparing the event and monitoring/increasing the number of sign-up rates.
- Assists in reminder and follow up.
- Assist in setting up rooms for events and zoom calls.
- Maintain customer records by updating account information.
- Reaching out to potential leads through a variety of channels, such as email, phone, text, and social media.
- Processing order, sales invoice, and admin filing.
- Responsible for researching, developing marketing opportunities, and planning and implementing new sales plans.
- To support any ad-hoc project assigned by Management.
5 working days per week, you may require covering weekend events, training or exhibitions with allowance or off-day.
Requirement:
- At least 2 years relevant working experience with digital marketing experience
- Proven work experience as a sales and marketing executive.
- Knowledge of modern marketing techniques.
- High-level communication and networking skills.
- A passion for sales.
- Understanding of commercial trends and marketing strategies.
- Strong communication skills and interpersonal skills.
- Good command of English (written and spoken).
- Good Personality, self- motivated & Independent
- Must be Computer literate (Microsoft office, PowerPoint, Words and Excel)
- Ability to work well under pressure, hands on and self-starter.
- Able to multi-tasks and work in a fast-paced environment.
