• Provide personalized assistance to meet the needs and preferences of clients such as making Travel reservations, booking appointments, arranging transportation, and coordinating special requests.
• Manage the end-to-end global mobility process, including expatriate assignments, international relocations, cross-border transfers, visa and work permit processing, housing assistance and support throughout the assignment's lifecycle.
• Serve as the primary point of contact for clients, answering inquiries, providing information, and offering recommendations for local attractions, restaurants, and services.
• Manage relationship with internal stakeholder and external vendors including relocation management companies, tax consultants, immigration lawyers, and other service providers.
• Provide support to ECS Manager including assignment planning, cost projections, and ensure smooth project delivery.
• Proactively identify opportunities to enhance the client experience and contribute to the continuous improvement of the services.
• Stay updated on industry trends, regulatory changes, and best practices to provide clients with up-to-date information and recommendations.
Requirements:
- At least 5 years of relevant experience, preferably in hotel management, restaurant management, logistics, education, airport, or tourism industry.
- Previous experience in a customer service or concierge role, global mobility management.
- Immediate starter is a plus
Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]
EA License No.: 13C6305
Reg. No.: R2093254
For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.
