Are you eager to launch your management career and blaze a trail to leadership? At By Invite Only, we are looking for driven and talented individuals to join our management trainee program!
As a management trainee, you'll dive headfirst into an exhilarating journey of growth and development. Get ready to roll up your sleeves and immerse yourself in hands-on experiences, invaluable mentorship, and the essential skills needed to thrive in today's dynamic business landscape. Whether you're a recent graduate hungry for opportunity or a seasoned professional craving a fresh challenge, our program provides a unique chance to learn, evolve, and leave your mark from day one.
Join us and ignite your path to a fulfilling and impactful career in leadership. This exciting opportunity includes a 24-month development plan, with your home base at our vibrant retail store in the east. Upon successful program completion, you'll step into the role of managing two stores – a fantastic milestone on your journey to success!
What you’ll do:
Retail Sales & Customer Service
- Greet and welcome customers as they enter the stores, creating a friendly and inviting atmosphere
- Assist to style customers in our latest pieces and provide recommendations based on their needs
- Maintain a comprehensive understanding of our product range
- Process sales transaction with a high level of accuracy
- Assist with after sales service such as returns or exchanges
- Monitor inventory levels and communicate with Operations Team to replenish stocks when necessary
- Maintain a clean and organised sales floor, including restocking merchandise, tidying shelves, and arranging displays
- Process online order collections when required
- Encourage customer loyalty by delivering outstanding service and building strong relationships with them
- Supervise, train and motivate a team of store employees, ensuring a positive work environment
- Provide ongoing coaching, feedback and performance evaluations to team members to enhance their productivity and development
- Plan and manage team schedule to ensure adequate staffing levels to meet operational needs
- Resolve customer complaints or concerns in a professional and satisfactory manner
- Monitor sales performance and key performance indicators (KPIs) of team members to identify areas for improvement
- Assist in implementing strategies to drive sales, increase revenue and meet or exceed sales target
- Process staff purchase when required
- Support any duties or responsibilities assigned
What we’ll provide
- A structured 24 months training program where you will gain hands on experience
- Mentoring and guidance from our professional colleagues and management
- 5 day work week, including weekends
What we’re looking for:
- Preferably Bachelor Degree in Retail Management or a relevant field
- Preferred 1 year of retail experience, fresh graduates are welcome
- Possesses leadership skills with the ability to inspire and motivate
- Excellent communication skills with the ability to build strong relationships and collaborate with cross functional teams
- Demonstrated ability to analyse sales data, identify trends and develop strategies to drive performance
- Flexibility to travel between store locations
- Proficiency in Microsoft Office applications such as Word and Excel
- Displays exceptional multitasking abilities, managing multiple projects simultaneously
- Takes initiative, shows resourcefulness and a sense of urgency to meet deadlines
- Shows meticulous attention to detail and follow-through on projects
- Able to work independently as well as collaboratively
- Have a can-do attitude and is a problem solver
- Passion for fashion and jewellery
