Business Analyst

Mandatory Skills

Responsibilities

1. Re-engineer the end-to-end process, analyze and review operations solutions
2. To conduct requirement gathering workshop, review, and documenting requirements artefacts
3. To review functional specifications and process define documents
4. Coordinate and ensures UAT test plans and test case are executed within UAT schedule
5. Post-production support, production issues review and track them to closure
6. Work closely with regional teams and country teams to ensure timely delivery of project

Requirements

1. At least 1-3 years’ experience in systems development and / or business process improvement initiatives. Preferably with project life cycle experience in Financial Services Industry in the following areas:
   1. Consumer Banking Operations
   2. Customer Centre
2. A hands-on team player who can see the big picture, possesses a can-do attitude and able to handle ambiguity
3. Strong interpersonal, coordination and planning skills