Responsibilities
· Supporting existing and new MDF/IDF rooms.
· Day-to-day operations of MDF/IDF rooms and assume a critical role in maintaining the overall up- time, performance, and capacity.
· Site management, Moves/Adds/Changes of systems within the site.
· Rack and install a large inventory of servers, storage, networking gear, data center gear and serial consoles in our production environment.
· Perform initial configuration and provision for deployment: servers, network gear and various infrastructure related equipment (Console/ILO) configurations for sys-admins
· Perform stringent site management and planning for production deployments and growth.
· Troubleshoot and remedy hardware issues, and provide a detailed report to management/administrators
· Manage local vendors for procurement/installations/remediation
· Manage RMA/EOL/Disposal processes with various sources
· Maintain an up-to-date inventory list of all hardware equipment for locations
· Implement and follow best-practice methodology for maintaining a MDF/IDF environment for power/cooling/cabling
· Track MDF/IDF related issues and tasks via our ticketing system
· Participate in a 24x7x365 on-call support rotation
· Domestic travel as needed.
Skills / Experience
Minimum 1 year experience working in computer rooms including:
- Data centre best practices including cabling, power balancing, cooling, inventory tracking, and more
- Experience in performing hardware troubleshooting in a Small to Medium scale server/storage/networking environment
- Hands-on and certified professional experienced with Windows, Unix and IP networking
- Basic system administration skills for servers, storage, and networking devices
- Ability to lift 20KG safely and reliably on a regular basis.
Preferred Qualifications
1-3 years’ experience working in small to medium computer rooms including:
- Experience working in supporting Semi-conductor industries IT operations.
- Data center best practices including cabling, power balancing, cooling, inventory tracking, and more
- Experience in performing hardware troubleshooting server/storage/networking environment
- Over 1-3 years Hands-on and certified professional experienced with Windows, UNIX/LINUX and IP networking
- Over 1 year proven system administration skills for servers, storage, and networking devices including:
- Proven experience using data center management tools
- Proven track record for working alone, or remotely with minimal supervision
- Vendor management experience.
- Meticulous attention to detail and strong organization skills
- Take pride in keeping a clean and tidy work environment within the MDF/IDF rooms.
- Self-motivated and able to work alone efficiently and without close supervision
- Excellent written and verbal communication skills, as well as, strong interpersonal skills
Education Requirements:
- BA/BS Information Technology, Computer Science or a related field (or equivalent experience) IT Certifications such as A+, Server+, Network+, ITIL or similar a plus CCNA, or equivalent Electrical/Mechanical experience or certification.
