Job Description & Requirements
The Customer Service is responsible for coordinating with customers, logistics operators, and customs officials to plan and track the movement of goods to ensure that they are cleared through customs or quarantine .
**Transport Provided to drive home
Job Responsibilities:
- Perform system data entries and related functions for customers and ”Internal Warehouse Management System” (iWMS)
- Coordinate with customers and internally for Operation and inventory-related matters
- Coordinate with Haulier team for transport and jobs
- Ensure all paperwork, system, and filing is completed on time and accurately
- Plan and follow up on Orders to ensure on-time delivery
- Generate accurate billing invoices, inventory reports, and related reports as per the required deadline
- Attend to customer inquiries and ensure all requests and issues are resolved
- Any other duties assigned
Job Requirements:
- Minimum O'level/N'level
- Good interpersonal, communication and analytical skills
- Able to work as a team player, pro-active, self-motivated and high sense of responsibility
- Entry level candidates are welcome to apply
- Class 3A License to drive home
- Chinese speaking required as haulier team are all PRCs
