Job Responsibilities:
- First point of welcome, greeting and being personable to patients when they arrive for their appointment
- Respond to phone calls, emails, and messages promptly and courteously
- Arrange for specialist appointments on behalf of patients
- Assist with New patient registrations
- Ensure patients are seen by the doctor on time
- Ensure calls from patients are directed to the appropriate member of staff
- Ensure patients’ needs are attended to, in a timely and professional manner
- Maintain patient's confidentiality at all times
- Support with front desk administrative duties as required
- Billing and cashier duties
- Any other admin duties as and when assigned
Job Requirements:
- At least GCE N/O/A Levels or Diploma in any field
- Related experience in a healthcare discipline would be of an advantage
- Cheerful disposition, approachable personality with good working attitude
- Excellent communication and interpersonal skills
- Ability to communicate in other languages is an advantage
- Able to work independently and work well in a team
- Customer service background would be most advantageous
- Computer skills are essential
What we provide:
- Friendly and vibrant working environment
- Monthly roster planning and flexible contract options
- Attractive working hours (closed on Sundays & Public Holidays)
- Intensive training program
