ServiceNow is looking for a Senior Manager of Digital Sales team, responsible for managing a team of Digital Sales Representative who manage opportunity identification and creation for our field sales organization. The Sr. Manager enables team performance by supporting and managing the team to achieve monthly, quarterly and annual goals.
What you get to do in this role:
- Provide leadership to your team. Manage new hire onboarding and ongoing coaching on effectiveness, productivity, call quality, and systems use
- Manage quota achievement on a monthly, quarterly basis and annual basis.
- Align team activities with Marketing and Sales priorities. Participate in developing Marketing and Sales campaigns to achieve pipeline and goals
- Prepare reports for AVP, APAC Digital Sales
- Ensure that territories are assigned in CRM system Ensure accurate and reporting of metric with territories assigned in the CRM system
- Perform a monthly performance appraisal for all personnel and administer performance improvement plans for any under performance
- Provide input to senior leadership in the development and administration of incentive compensation programs.
- Maintain current knowledge on ServiceNow's offerings
- Keep informed on competitive services, promotional matter, sales techniques, pricing and marketing policies. Use resources and perform research to determine sales patterns and strategies
- Travel for training or meetings may occasionally be required
