About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
A luxury hotel in Singapore that escapes into a quiet garden enclave in the heart of the city – steps from Orchard Road shops and entertainment, and just minutes from the financial district. Enter a world that is intimate and exclusive, yet complete in every way, with award-winning dining and 24-hour fitness center. A warm, residential ambience showcases over 1,500 Asian art pieces, and thoughtful Four Seasons care elevates every moment.
About the role
Assistant Hygiene Manager
As an Assistant Hygiene Manager, you will play a pivotal role in leading and maintaining the highest standards of cleanliness and hygiene throughout the hotel. You will oversee all hygiene-related activities, ensuring compliance with statutory requirements and Four Seasons policies by implementing a robust Hygiene (Food Safety) Management System. If you are a dedicated, detail-oriented professional with a passion for hospitality, we invite you to bring your expertise and enthusiasm to elevate our guest experience.
What you will do:
You will be planning and driving hygiene-related activities, as well as conducting audits and reporting. Accomplishing the key duties, such as:
- Risk Assessment and Advisory: Collaborate with the F&B and Housekeeping teams to identify hygiene-related risks within the hotel's operations. Provide strategic advice on resource allocation to address the highest-risk areas.
- Compliance and Action Plans: Implement and enforce action plans to ensure compliance with hygiene and food safety legislation, aligning with the hotel’s hygiene and food safety objectives. Lead and organize regular internal hotel inspections, including F&B areas, to assess hygiene conditions. Issue internal audit reports and recommend corrective actions for non-conformance, if any. Establish a regular monthly schedule for bacteriological and chemical testing of food and water samples. Record and implement corrective actions for failed sample results, if any. Assist F&B management in investigating food safety-related feedback, if any.
- Monitoring and Verification: Support management in verifying adherence to hygiene and food safety practices, policies, and procedures. Continuously monitor and update the Food Safety Management System.
- Regulatory Inspection: Facilitate hotel visits from local government officials or other organizations related to food safety, hygiene, and pest control.
- Review and Documentation: Ensure the effectiveness of all HACCP/Food Safety Management System documentation and procedures, especially in response to food safety feedback. Conduct and host monthly HACCP meetings to review the performance and improvement of the Food Safety Management System. Ensure meeting minutes are maintained.
- Follow-up Actions: Verify and review follow-up actions by various departments to ensure they align with recommendations from internal audits, third-party audits, and inspections by government officials, if any.
- Training: Conduct and coordinate hygiene and food safety briefings and training sessions for new joiners and current employees. Liaise with external trainers for relevant training programs such as RSPH food safety training and Ecolab chemical training, etc.
- Safety Committee Support: Actively support the Safety Committee and Lost Workday Case (LWC) Committee.
What you bring:
- Degree in Food Science, Food Technology, or equivalent experience in Hygiene & Food Safety.
- Minimum 3-4 years of related experience in a similar capacity in the related position with Four Seasons or other food and beverage organisations, preferably in a luxury brand.
- Familiar with all the hygiene-related legislation in Singapore and experience working closely with the relevant government authority.
- Experience in establishing and implementing of Food Safety Management System (FSMS), HACCP and ISO 22000. Experience in conducting internal audit and reporting.
- Requires knowledge in F&B operations, cleaning chemicals, kitchen and service equipment.
- Excellent Interpersonal and communication skills to drive and influence various stakeholders.
- Proficient in Microsoft 365
- Ability to adapt well in a fast-paced environment
What we offer:
With a culture built on mutual respect, a growing world of opportunities and an environment that supports the personal drive for excellence, a Four Seasons career can be exceptionally rewarding.
- Career growth opportunities
- Unique strong culture
- Best-in-industry training
- Complimentary stays at Four Seasons properties (based on availability), with discounted meals
- Paid holidays/vacation
- Dental and medical/life insurance
- Employee service awards/Birthday Gift
- Annual employee party/social and sporting events
- Complimentary meals in dedicated employee restaurant
Schedule & Hours:
This position requires the incumbent to work from Mondays to Fridays, 8.30 am to 6.00 pm, subjecting to work exigencies.
