Position Title: Operations Executive (BYD)
Job Description:
We are seeking an Operations Executive to join our dynamic team in the automotive industry. As an integral part of our operations, you will play a key role in ensuring the smooth functioning of daily business activities and providing crucial support across various operational facets. Your responsibilities will encompass a diverse range of tasks aimed at enhancing efficiency, maintaining vehicle integrity, and supporting both internal and external stakeholders.
Key Responsibilities:
- Ensure efficient coordination of vehicle movements within designated areas, ensuring proper parking and organisation.
- Oversee the handover and takeover processes of vehicles at various locations, ensuring accuracy and completeness.
- Support the Manager in administrative tasks related to vehicle repair and maintenance, including documentation and record-keeping.
- Coordinate with maintenance teams to schedule and track repairs, ensuring timely completion and adherence to quality standards.
- Assist in coordinating and executing various operational tasks as assigned, contributing to the overall efficiency and effectiveness of operations.
- Conduct vehicle wash and detailing to prepare vehicles for delivery, ensuring cleanliness and presentation standards are met.
- Collaborate with sales and administrative departments to ensure timely arrangement of vehicles for handover to customers.
- Provide support in addressing customer inquiries and requirements, ensuring a positive customer experience.
- Offer necessary operations support to internal stakeholders, addressing their requirements and facilitating smooth operations.
- Undertake ad-hoc duties as assigned by management, demonstrating flexibility and willingness to contribute to team objectives.
Qualifications and Skills:
- Valid Class 3 driver's license is mandatory.
- High school diploma or equivalent qualification required; additional certification in automotive studies or related field preferred.
- Previous experience in automotive operations or related roles is advantageous.
- Strong organizational and multitasking abilities, with a keen eye for detail.
- Effective communication skills to liaise with internal teams and external stakeholders.
- Proficiency in basic computer applications for administrative tasks.
- Ability to work efficiently in a fast-paced environment and adapt to changing priorities.
- Commitment to upholding safety standards and compliance with regulations.