Assistant Store Manager (Western Cafe)

Primary Duties and Responsibilities

• Instructing crew members on proper handling practices and excellent customer service
• Implementing food handling and safety guidelines
• Overseeing the daily activities of the Crew Members
• Scheduling work shifts and ensuring that the Crew Members report on time
• Ensuring that the store and kitchen equipment are in proper working order
• Keeping a track of store supplies and placing orders for new stock
• Addressing customer queries and complaints
• Advising customers on menu items and other pricing details
• Training and mentoring new Crew Members

Experience and Qualifications

• Minimum 5 years of experience as a Crew Leader or Crew Member in the F&B industry
• Holding a valid food handler’s license or certification in food safety mandatory
• Complete knowledge of various food handling practices, guidelines, and industry standards
• Excellent organizational and time management skills
• Strong communication and interpersonal skills
• Good analytical and problem-solving skills
• Highly motivated, hygienic, and detail-oriented individual
• Excellent leadership skills
• Ability to work in a fast-paced environment and handle stressful situations
• Ability to offer excellent customer service

Benefits

• Medical benefits, dental benefits, birthday voucher, staff discount

Working hours

• 6 days / 54 hours (Including weekends and PH)