Morgan McKinley is hiring multiple Customer Service Representatives to join our client's team for a 12 months contract with possibility to extend or to go permanent!. The client is in the Banking sector.
Shift Hours:
- 8.5 hours/day (8 AM-1:30 AM) with a 1-hour meal break.
- 5.5 days work week including weekends (Off days will not be consecutive in a row)
Key Responsibilities:
- Handle inbound phone calls related to account servicing, product inquiries, and help desk requests, as well as provide support for campaigns.
- Follow through on case handling and maintain effective communication with customers.
- Ensure compliance with group standards and control regulations in the execution of customers' inquiries and transaction requests.
- Maintain the highest level of confidentiality for both the bank and customers' information.
Job Requirements:
- At least with 1 year of experience as Customer Service Rep/Officer in Call Centre/Contact Centre environment, open to all industries
- Strong communication and interpersonal skills.
- Candidates must be open to work flexible hours (shifting schedule), including weekends and overtime.
- Prior customer service experience is a plus.
- A positive attitude and a commitment to delivering exceptional customer service.
Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan McKinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.
Morgan McKinley Pte Ltd
Koh Boon Sien
EA Licence No: 11C5502
EA Registration No. R1110345
