Role and Responsibilities
- Shall be managing a team to support Middle east market aside form Singapore users in IT related projects
- Manage information technology and computer systems via physical support whilst troubleshooting remote users in Middle east
- Plan, organize, control and evaluate IT and electronic data operations
- Manage IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance
- Design, develop, implement and coordinate systems, policies and procedures
- Ensure security of data, network access and backup systems
- Act in alignment with user needs and system functionality to contribute to organizational policy
- Identify problematic areas and implement strategic solutions in time
- Audit systems and assess their outcomes
- Preserve assets, information security and control structures
- Handle annual budget and ensure cost effectiveness
Requirements / Qualifications
- Minimum 4 years of experience in IT information systems and end user computing
- Prior experience supporting Server, End-point systems, laptops and mobile device OS
- Proficient with either MacOS and WinOS versions 10 / 11 support, imaging and deployment
- Advantageous to have written and speech proficiency in English and Middle East languages to support voice and email related queries
- As this role will support EMEA Timings, applicants must have interests to to work rotating shifts from Tuesday to Saturdays or Sunday
We regret to inform you that only shortlisted candidates will be notified.
This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance, and skills upgrading services, and partnering with employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nationwide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.
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