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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Officer Service Administration
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Officer Service Administration

James Cook University Pte. Ltd.

James Cook University Pte. Ltd. company logo

Responsibilities:

  • Check all new student dockets records received from Admission team in each intake and ensure they are complete with all necessary documents intact.
  • Ensure all documents are correctly compiled as required by the CPE and of JCU Singapore.
  • Co-ordinate with Admission staffs, Student Affairs and Student Administration staffs on proper hand-over of e-Student dockets to Alfresco and to relevant departments.
  • Liaise with relevant teams to ament any inaccuracies in documentation.
  • Provide list of documents as well summarize report to Manager on completion of checking all dockets each intake for continuous improvement.
  • Packing of student dockets (physical copies) into boxes and archiving them for storage.
  • Be well versed with the University’s Student Administration Policy, Procedures, and processes.
  • To support Student Administration team with the arrangement by Student Administration Manager in student contracts & checking the student pass status based on the current procedure for it and on the approved assessments, in a timely manner (within the prescribed timeline) and accurately.
  • To generate student contracts and apply/check student pass based on the current procedure on a timely and accurate manner, as per the necessary requirement.

Requirements:

  • Customer focused and ability to work under pressure.
  • Ability to prioritize and work in a team.
  • Ability to maintain confidentiality and have eye for details.
  • Able to interact with students of all ages.
  • Interpersonal Skills – ability to relate to students and liaise with staff at all levels.
  • Good Communication Skills
  • Good IT skills

Monthly Remuneration: Up to SGD 3,200


Closing date: 11 June 2024


JCUS Perks:

  • Staff Discounts with selected merchants
  • Sponsorship for Continuing Education/Workshops
  • Medical and Dental Insurance
  • Up to 25 days Annual Leaves

Please send your application via https://careers.jcu.edu.sg/cw/en/listing


We thank you for your interest and regret we are only able to notify shortlisted candidates. The University reserves the right to invite applications, not to make an appointment or make an appointment at a lower job grade.


The Singapore campus of James Cook University (registered as James Cook University Pte Ltd in Singapore) is a wholly owned company of James Cook University Australia. The University offers Bachelor & Master Programs in Business, Psychology, Information Technology & Education at the Singapore campus of James Cook University.

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