Responsibilities
- Provide service and advice to customers on the processes in submitting a claim.
- Promptly review and follow up on outstanding claims cases.
- Maintain overall claims log records and procuring direct settlement cases with Third Parties.
- Effectively lead and mentor junior Claim Executives.
- Handle feedback and other ad-hoc duties associated with claim cases.
- Ensure each claim is assessed correctly in accordance with policy coverage and within the Authority Limit given, with adequate reserve set.
- Assist Claims Manager in preparing management reports.
Requirements
- Possess 5 years of relevant working experience, preferably in the motor insurance field.
- General Insurance (BCP & PGI) certification required
- 2 years of hands-on experience in travel claims handling
- Possess a strong sense of discernment to assess and investigate claims accurately and objectively.
- Able to negotiate and settle claims with Third Party claimants, insurers, lawyers, and workshops accurately and timely.
- Competent in decision making with regards to claims matters.
- Good business writing skills to respond to customers via writing.
- High integrity, adhering to industry requirements and internal quality standards.
- Good knowledge of local legislations.
Interested candidates who wish to apply for the advertised position, please click on "Apply Now". We regret that only shortlisted candidates will be notified.
PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E
EA License No. 01C4394 • EA Registration No. R23114347 (Pang Xue Ni)
