Roles & Responsibilities
- Excellent interpersonal skills. Strong written and verbal communication skills with strong attention to detail. Daily interaction with customer and multiple data center staff. This is done in person, over the phone, and via email. Will have to carry mobile devices and provide support off hours (nights, weekends)
- Experience with SQL Server SQL 2016, SQL 2017, SQL 2019 RDMS servers
- Experience supporting SQL, MySQL in Windows environment
- Experience supporting MySQL, PostgreSQL in Linux environment
- Ability to monitor and troubleshoot database performance
- Ability to modify database structures
- Ability to develop backup and recovery procedures
- Ability to coordinate allocation of storage and forecast storage usage
- Ability to perform software upgrades and patching
- Ability to design database architecture
- Intermediate level experience with deployments and support of Amazon Web Services (AWS) services and understanding of private and public cloud concepts (A really nice to have)
- Intermediate level experience with deployments and support of AZURE CLOUD Services and understanding of private and public cloud concepts (A really nice to have)
- Design, create and implement new database environments including high availability, replication setups and clustering
- Participate in after-hours on-call duties; Regular shift and on-call (nights and weekend) on a rotational basis
