Overview:
The Assistant Manager is responsible for all aspects of quality requirements concerning Customer Complaint /Request Handling and Vendor Control, including IQA & OQA. In addition, the candidate provides leadership and direction to develop employees & evaluate their performance.
Key Responsibilities:
- Lead in both Customer and Vendor audits to achieve qualification
- Communicate customer claims of South Asia group to drive quality improvement by each factory
- Review analysis of corrective action for quality improvement plan for customer Complaint/Request issue
- Review overall performance of IQA/OQA/Vendor and Customer QA section performance
- Resolve quality issues and initiate work with other departments to achieve departmental goals
- Ensure company policies, standards and procedures are adhered to in the Department
- Monitor and support South Asia group loss cost reduction activities to meet organisation targets
- Identify, coach & develop the skills and knowledge of staff to prepare for higher level positions
- Execute any other duties as assigned from time to time
Requirements:
- Degree in Quality Engineering or a related field
- Min. 5 years quality related experience in manufacturing of electronics connectors, especially harness connectors
- Knowledge of International Quality/Environmental/Health & Safety standards like ISO 9001, 14001, 45001 and IATF 16949
- Knowledge of quality control systems and measurement metrology
