Working Location: Sunshine Plaza & City Square Mall.
Job Duties & Responsibilities.
1. Greet customers as they enter the cafeteria.
2. Provide customers with information of food and beverage items.
3. Answer customer questions about menu items and make recommendations as needed.
4. Take orders from customers for food and drink items promptly.
5. Enter orders into computerised ordering systems to ensure that orders are completed accurately and in a timely manner.
6. Operate cash registers and handle various types of cashless transactions accurately and efficiently.
7. Prepare food items such as meat, salads, baked goods, sandwiches and beverages.
8. Prepare coffee beans and make coffee using a coffee machine.
9. Make both cold and hot drinks.
10. Serve food or drinks to customers at their tables or preparing them for takeout, in a timely and professional manner.
11. Clear tables, wash dishes, clean and reset them for the next customers.
12. Clean counters, tables, and all equipment to Keep the premise neat, clean, and orderly, including cleaning counters, tables, equipment, sweeping floors, wiping down surfaces, taking out trash and stocking supplies.
13. Keep inventory of food items and supplies to ensure that supplies do not run out.
14. Ensure all the food in the cafeteria is in fresh condition and kept at a safe temperature.
15. Assist with opening and closing duties, such as setting up for the day and cleaning up at night.
16. Handle customer complaints in a calm and professional manner.
17. Follow all health and safety guidelines when handling food and drinks.
18. Perform other duties as assigned.
Skills.
1. Excellent customer service skills.
2. Food safety and sanitation.
3. Communication.
4. Teamwork.
5. Flexibility.
6. Organisation.
7. Cash management.
8. Honest and reliable.
Work Requirements.
1. Fast-paced environments, ability to work well under pressure.
2. Stand for long period of time.
3. Lift heavy stocks and carry food & drinks.
4. May work early morning, evening, weekend, and holiday hours.
5. Overtime hours.
6. May be exposed to hot, greasy, and sharp equipment.
7. Maintain high personal hygiene levels.
