- MNC
- Location: Upper Thomson
- Monday - Friday: 8:30 AM - 5:30 PM
- 18month contract potential to convert to perm
Our client, a market-leading actuator manufacturer and flow control company. They have established manufacturing facilities and a global network of local offices and agents, providing worldwide service. They specialize in the Oil & Gas, Marine, Power Generation, Mining, and Water & Sewage industries.
Responsibilities:
- Provide exceptional levels of customer service.
- Respond swiftly and accurately to all customer queries within pre-agreed timescales.
- Produce sales quotations, pre-qualification documents, technical proposals, and any other required information for customers or potential customers.
- Deliver high levels of customer satisfaction at all times.
- Accurately record and timely manage quotations to maintain departmental KPIs.
- Ensure the accuracy of quotations, technical documentation, customer purchase orders, and related documents before issuing to Contracts for booking.
- Follow up on outstanding quotations within pre-agreed timescales and report accordingly.
- Maximize the potential of key accounts and develop new business with existing and new customers.
- Use existing procedures to solve routine or standard problems.
- Work under the supervision and direction of the Inside Sales Supervisor or Customer Service Team Leader.
Requirements:
- Degree in Engineering or a related technical qualification (or equivalent)
- Experience with ERP systems.
- Strong customer service experience, typically 2 years in a relevant role involving basic concepts and procedures.
- Basic engineering or technical knowledge.
HOW TO APPLY:
Interested applicants, please click on “Apply Now” or email to submit your resume.
We regret only shortlisted candidates will be notified.
Stafflink Services Pte Ltd
EA Licence No.: 04C4294
EA Personnel: Chua Xue Min (Joesefyn)
EA Personnel Reg. No.: R23113090
