Responsibilities:
1. Device Management
- Develops standard configurations and comprehensive documentation for mobile devices, desktops, and peripherals
- Creates clear installation and configuration procedures
- Implements system configuration changes promptly based on requests
- Develops effective maintenance procedures
- Trains EUC field support specialists and service desk engineers, enabling them to handle operations and resolve issues efficiently
- Provides installation and troubleshooting backup to user support specialists and helpdesk analyst
- Collaborates with service providers to address failures and resolve discrepancies
- Acts as the interface between Seatrium and technology providers, ensuring smooth software integration
2. Software Environment Management
- Maintains the desktop/mobile/peripheral software environment
- Manages software inventory meticulously
- Ensures strict software license compliance
- Evaluates software suitability within Seatrium’s server and network environments
3. Security and Controls
- Configures and manages robust security controls for devices
- Proactively addresses reported software vulnerabilities
- Handles security and software updates promptly
- Manages spam/anti-virus software updates effectively
4. Performance Monitoring and Support
- Monitors the performance of desktop/mobile/peripheral devices
- Collaborates closely with field support engineers to optimize operating platforms for Seatrium’s system
- Executes maintenance, backup, and recovery tasks as needed
Requirements:
- Bachelor’s degree in an IT-related field or related disciplines
- Minimum of 3 years of hands-on experience in system configuration and administration
- Fluent in written and spoken English
- Quick learner with the ability to adapt to new technologies
- Proficient in configuring and administering desktops and servers
- Strong documentation skills
- Excellent team player with effective interpersonal and communication skills
Our Address and Working Hours:
Pioneer Yard
50 Gul Road, Singapore 629353
(Islandwide transport provided)
Mon - Thu: 8:00am - 5:15pm
Fri: 8:00am - 4:30pm
Interested candidates are invited to send us an updated resume with your current and expected salary and earliest availability.
We regret that only shortlisted candidates will be notified.
Please note that your personal data disclosed to Seatrium Limited and our group of companies, shall be used for the purposes of evaluation, and processing in accordance with our recruitment processes and policies. By providing your personal data, you have consented to the aforesaid purpose under the provisions of the Personal Data Protection Act 2012.
