- Perform treatments for clients such as machine-based facials, body, hair treatment and more.
- Perform skin/body/hair analysis for new and existing customers
- Makes professional recommendations on products and treatments to clients
- Maintain top-notch customer service standards
- Handle customers' requests and enquiries
- To provide professional treatments and high quality services.
- Conduct skin analysis and consultation.
- Recommend and advise clients on suitable package, products, treatments and body care.
- Manage appointments, payment billing and collection.
- Update and maintain client records including personal details, treatment and medical history, patient notes, before and after photos, session claimed and etc into system.
- Follow up customer treatment and condition as required.
- Prepare treatment rooms, maintain cleanliness and hygienic work environment.
- Practice safety when using products and machinery.
- Build customer relationship and handle customer enquiries and complaints.
- Achieving and exceeding sales target/ KPI sets by the management.
- Perform any other related duties as assigned.
Job Requirements:
- Minimum 1 year experiences in Beauty Industry.
- Training provided
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