Summary
We are seeking a skilled and motivated IT Specialist to join our dynamic team. The ideal candidate will have a strong background in IT support, network administration, and system maintenance. As an IT Specialist, you will play a crucial role in the following key responsibilities:
Responsibilities:
Support and Maintenance
- Assist in the procurement of hardware, ensuring that the company has the necessary equipment for its IT infrastructure.
- Document the system in the lab and create a comprehensive network diagram for the lab environment
- Provide technical support to end-users for hardware, software and network-related issues
- Develop, maintain and improve existing and new local application systems, tools and Inter & Intranet environment to meet local business needs with a relentless customer satisfaction focus.
- Maintain and support client hardware and software environment in compliance with Local, Regional and Global standards, strategic policies, guidelines, procedures for ensuring the continuous of business activities.
- Support IT Service Desk so that IT could timely feedback to user's incidence calls and give them support for users troubleshoot problems.
Site Project and Installation
- Establish and set up inventory system for the customer
- Support the team in the installation of the project, ensuring completion ahead of schedule.
- Assist on the system migration of the company’s product, ensuring a seamless transition and minimal disruption
- Execute virtual machine migration processes to enhance overall system performance
Requirements
- Diploma in Computer Science, Information Technology, or a related filed
- Minimum of 1 years’ experience in application/data system with proven track record of running high performing application and data system environments and development including Web Application environment, SQL query (Database experience is a must), proficient in utilizing virtualization technologies, specifically Hyper-V, strongtechnical knowledge on IT and personal computer troubleshooting with good awareness on cybersecurity
- Proficient in utilizing virtualization technology, specifically Hyper-V.
- Technical knowledge on IT and personal computer troubleshooting with good awareness on cybersecurity
- Proven experience as an IT Specialist or similar role
- Knowledge of hardware, software, and network troubleshooting
- Experiences of providing end user support with a proven record of accomplishment of meeting customer expectations, providing excellent customer service, and delivering quality and timely resolutions to support incidents and problems.
- Ability to work independently and collaboratively within a team
- This is a contact for 3 years (with completion bonus and potential for extension based on performance and business needs)
- Location: Central
