Responsibilities
- Act as single point of contact towards the client. This includes professional and accurate monitoring of all on going activities towards dedicated rigs/customer(s).
- Ensure strong customer relationship through regular customer meetings and other physical appearances in customer’s offices.
- Build, maintain and develop customer relations by providing a complete overview over historical and on-going activity.
- Initiate sales activity of the complete DLS portfolio, supported by the PUs and DLS management.
- Initiate and execute minor service activities, major service projects will be handled by dedicated PMs on behalf of the SAM.
- Evaluate and follow up reports from the service engineers.
- Ensure feedback of operational issues and new business opportunities to PUs, Business Development and DLS management.
- Be an active contributor to QuestBack and satisfaction feedback from customers.
- Take personal responsibility for HSE and Quality.
- Act as substitute for other SAMs whenever required, and assure substitution for own duties.
- Control and report financial performance together with the cost-controller.
- Perform work according to core values and work processes.
Requirements
- Bachelor's degree from an accredited university or college (or a high school diploma with at least 5 years of relevant experience)
- Min 5 years of relevant professional level experience, knowledge of Drilling equipment is preferable.
- Good knowledge of drilling technology’s emergency preparedness and response plan.
- Well-developed customer focus.
- Excellent communications skills, both written and oral.
Interested candidates who wish to apply for the advertised position, please email us an updated copy of your resume for a confidential discussion. We regret that only shortlisted candidates will be notified.
Job Code: Ky
PERSOLKELLY Singapore Pte Ltd | EA Licence No: 01C4394
Chan Sau Wah Kenny | EA Reg No: R1106707
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