Responsibilities:
- Manage the entire aftersales operations to achieve profitability and meet customer satisfaction targets
- Motivate the team to meet business objective within a culture of continuous improvement, process excellence and efficiency
- Manage and control all Aftersales standards processes and audits as per manufacturer’s requirements
- Ensure the workshop complies with legal requirements and safety standards
- Maintain strong collaborative relationship with manufacturer
- Maintain strong rapport with customers
Requirements:
- Minimum 5 years of managerial experience within the motorcycle industry
- Passion for customer service and experience in a service-oriented environment
- Strong communicator with a customer-centric personality
- Excellent people management and interpersonal skills
- Process-driven, highly motivated and results-oriented
Job ID: L6XRY7VW
Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified
Email resume to [email protected]
People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9740 / 9640 5305
http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1330005
Posting Personnel: Reeve Lim Kok Kiong
