Job scope:
- Handle customer inquiries and request
- Coordinate execution of import and export related activities.
- Preparation of shipping documents (import/export: B/L, D/O, permit, etc)
- Handle permit declaration via Tradeweb
- Liaise with internal and external parties to ensure a smooth delivery
- Monitor shipment status and update customers
- Customer-oriented, proactive with good organizational skills
- Build and maintain good rapport with customers to fulfill their requirements
- Ensure proper and timely billing/vendor costing and closing of all job files
- Ad-hoc duties as assigned
Basic requirement:
1. Good communication skills
2. Able to communicate with China agents and customers will add an advantage
3. Pro-active (When making an arrangement) and careful (When doing documentation)
4. Shipping/forwarding background/experience added advantage
5. Candidate with 1 or 2 year shipping documents experience preferred.
6. Able to work in fast pace environment.
7. Team player as well as independent with little supervision.
8. Willing to communicate with customers and agent through WhatsApp and WeChat.
