- Attend to incoming hotline calls from customers
- Conduct phone interviews and manage respondents' queries
- Ensure highest level of customer experience
- Data entry and administrative work
- Status update report to supervisor
- Handle escalated cases and follow up with respective respondents until resolved
- Conduct data verification of completed cases to ensure accuracy and reliability of data
- Met daily and weekly KPI
- Contract Period: Till 31 Dec 2024, renewable contract from 1st Jan 2025
- Office: Clarke Quay/Chinatown
- Salary $3,000
Job Requirements:
- Singaporean
- At least 1 year of working experience in customer service or call centre environment
- Excellent customer service skills
- Focus on quality and customer service
- Exceptional listening and analytical skills
- Excellent interpersonal skills
- Excellent problem solving and negotiation skills
**We regret that only shortlisted candidates will be notified**
Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO.
https://go.persolkelly.com/job/apply/3710
By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.
EA License No: 01C4394
EA Personnel ID: R1655869
EA Personnel Name: Chua Le Teng, Sherry
