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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Call Centre Officer (Office Hours) / East / 18 months contract
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Call Centre Officer (Office Hours) / East / 18 months contract

Persolkelly Singapore Pte. Ltd.

Persolkelly Singapore Pte. Ltd. company logo

Contract duration: 6 / 18 months contract

Work location: East

Working hours: Mon - Fri (9am - 6pm)

Salary: Up to $3800 + Completion Bonus!

Responsibilities

  • Attend to enquiries and requests from phone calls/emails in a professional and prompt manner.
  • Update complete and accurate information on customer interaction in the Customer Relationship Management (CRM) system.
  • Ensure effective and timely follow-up as promised to customers.
  • Alert management of issues and concerns that require escalation for complete resolution.
  • Prepare effectively and accurately requests including but not limited to policy summary, premium paid, beneficiary information.
  • Work closely with stakeholders on the service request requirements.
  • Deliver service requests within stipulated service standards.
  • Undertake projects or other responsibilities as assigned.

Requirements

  • Preferably ’A’ Levels or Diploma holder with relevant working experience.
  • Good interpersonal and communication skills.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

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