Managing the business aspects, negotiating supplier contracts, taking inventory and reordering supplies, managing budgets, and setting goals.
Hiring and training staff to provide excellent service to patrons.
Creating effective schedules and quickly resolving conflicts to ensure there are enough staff during peak hours.
Setting and enforcing quality and safety controls.
Working with diverse personalities both on the staff and patrons.
Planning and taking part in promotional events.
Diffusing tense situations between patrons or staff members to prevent possible safety or legal issues, ejecting unruly persons, if needed.
Maintaining a fun, safe atmosphere for patrons.
